As the alternative, you can download camera’s XML file then submit it to Hikvision technical support, they will contact you promptly, meanwhile give you new password. You’re able to reset the password by using Hikvision SADP tool, which you can find it on CD or download it from Hikvision official website. This article provides you the latest information on subject - how to reset HIkvision products password.Īccording to technical support document provided by Hikvision, the company’s products share different password strategies.
After vulnerabilities revealed by Internet security organization, Hikvision released updates to fix it and your devices no matter it’s an IP camera, DVR, or NVR are more secure, but it makes password reset becomes a bit complex. We are pleased to know you own and use Hikvision products, Hikvision products are high quality and cost competitive when comparing with similar brands.